Unit 3 Health and Wellness
Reading I (page 34)
A Letter from a Patient
A. Match the words in column A with their meanings in column B.
Column A Column B
a. nightmare i. treatment using drugs
b. pediatric ii. a thing that is regarded as more important than others
c. intravenous iii. a very unpleasant or frightening experience
d. priority iv. relating to the medical care of children
e. medications v. into or connected to a vein
f. confidante vi. in need of special care, support, or protection
g. deprivation vii. very bad or unpleasant
h. vulnerable viii. the lack of something considered to be a necessity
i. dreadful ix. a person with whom private matters and problems are discussed
Answer:
a. nightmare iii. a very unpleasant or frightening experience
b. pediatric iv. relating to the medical care of children
c. intravenous v. into or connected to a vein
d. priority ii. a thing that is regarded as more important than others
e. medications i. treatment using drugs
f. confidante ix. a person with whom private matters and problems are discussed
g. deprivation viii. the lack of something considered to be a necessity
h. vulnerable vi. in need of special care, support, or protection
i. dreadful vii. very bad or unpleasant
. Write True for true and False for false statements.
a. The sender of the letter was happy with the service of the health workers.
b. The staff of different departments in the hospital had harmonious relationships with each other.
c. The hospital staff were concerned with the requirements of the sick child.
d. The staff of the hospital shared their personal feelings with the writer.
e. The chart was unclear about the patient's gender.
f. The author took the mistakes of the health workers normally.
g. The writer seems to be more sincere in her duty than the hospital staff.
Answer:
a. The sender of the letter was happy with the service of the health workers. False
b. The staff of different departments in the hospital had harmonious relationships with each other. False
c. The hospital staff were concerned with the requirements of the sick child. False
d. The staff of the hospital shared their personal feelings with the writer. False
e. The chart was unclear about the patient's gender. True
f. The author took the mistakes of the health workers normally. False
g. The writer seems to be more sincere in her duty than the hospital staff. True
C. Answer the following questions.
a. What was the nightmare for the author?
b. What do you think the main purpose of this letter is?
c. According to the author, what was the main weakness of the hospital staff?
d. Did the nurses really say 'your daughter is not a priority'? Why did the author think so?
e. What do the patients and their families expect from the health workers?
f. List the questions that the author was asked frequently in the hospital?
g. Why did the health workers make gender error about the author's daughter?
h. According to the author, how do people perceive the career of health workers?
Answer:
a The night.mare for the author was that her nine-week old baby developing an extremely high fever. He needed to be hospitalized.
b. The main purpose of this letter is to express frustration and disappointment of the author with the hospital staffs.
c. According to the author, the main weakness of the hospital staff was their lack of empathy towards patients and their families.
d. No, the nurses did not actually say "your daughter is not a priority." The author thought so because the staff of the hospital said "I am so busy today" when she asked to take care of her baby.
e. The patients and their families expect the health workers to prioritize their care and work towards their patient's health.
f. The author was frequently asked the following questions in the hospital:
i. Was she pre-mature?
ii. Was your delivery normal?
g. The health workers made a gender error about the author's daughter because her daughter spent her time in hospital wearing only a diaper.
h. According to the author, people perceive the career of health workers as a good and respected profession, but their behavior towards the patients is not found good.

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